Preview Questions Waitstaff/Server | Role Specific Skill

Question 1: How do you ensure you do not forget any special requests or instructions when managing multiple guests at once?

Which action should you take?

Choose only one option

By writing down all special requests immediately, confirming them with the guest, and checking with the kitchen for any additional clarifications.

By assuming the client will remind me of their requests.

By ignoring special requests and focusing only on the main orders.

By relying on memory to manage all special requests.

Question 2: How would you describe the flavor profile of a Bordeaux wine compared to a Burgundy wine?

Which action should you take?

Choose only one option

Bordeaux wines are only red, while Burgundy wines are only white

Bordeaux is sweeter and lighter, while Burgundy is drier and more complex

Bordeaux wines have floral notes, and Burgundy wines are more herbal

Bordeaux is bold and tannic with dark fruit flavors, while Burgundy is softer and more delicate, with red fruit flavors

Question 3: How do you manage multiple orders simultaneously when working with a full section, ensuring accuracy and timeliness?

Which action should you take?

Choose only one option

By taking orders as they come, without organizing them by priority.

By using a structured system to prioritize orders, double-checking each before sending to the kitchen.

By taking a few orders at a time and ignoring the rest until later.

By rushing through orders and assuming the kitchen will sort out any issues.

Question 4: How do you maintain professionalism when dealing with customers who are rude or overly demanding?

Which action should you take?

Choose only one option

Argue with the customer to defend yourself and the restaurant

Respond rudely to match their behavior

Ignore the customer and avoid addressing their issues

Maintain a calm demeanor, listen attentively, and address their needs politely, offering solutions to improve their experience

Question 5: How do you explain the difference between a white, a yellow, and a red onion to a customer?

Which action should you take?

Choose only one option

White onions are sweet, yellow onions are spicier, and red onions are milder

Red onions are used in cooking, while yellow onions are only for raw dishes

Yellow onions are used for garnishes, while white onions are better for cooking

White onions have a sharp, pungent flavor, yellow onions are sweeter and less pungent, and red onions have a milder flavor with a slight sweetness

Question 6: How do you manage taking orders from multiple tables at once without compromising the quality or accuracy of the orders?

Which action should you take?

Choose only one option

By memorizing the orders and trusting my memory.

By rushing through the orders and assuming the kitchen will correct mistakes.

By taking one order at a time and not addressing the other guests until I finish.

By staying organized, writing down the orders clearly, and double-checking each order before submitting it.