Preview Questions Employee Relations Manager | Role Specific Skill

Question 1: How do you handle "language barriers" in employee communication in a diverse FMCG workforce?

Which action should you take?

Choose only one option

By providing translations, using simple language, and ensuring all communication is accessible to all employees

By assuming all employees can understand and communicate in the same language

By ignoring the barriers and proceeding with business as usual

By focusing on written communication without considering employee needs

Question 2: How do you handle "conflicting messages" between departments in an FMCG company?

Which action should you take?

Choose only one option

By acting as a mediator, clarifying the correct message, and ensuring all departments are aligned

By ignoring conflicting messages and focusing on the departments involved

By choosing one department's version of the message and excluding others

By allowing each department to communicate their own version of the message

Question 3: What is the role of transparency in conflict resolution in the FMCG industry?

Which action should you take?

Choose only one option

It complicates the process by adding unnecessary details

It fosters trust, reduces misunderstandings, and promotes fair outcomes

It increases resistance by making one party feel exposed

It has minimal impact on resolving interpersonal conflicts

Question 4: How do you ensure compliance with "overtime regulations" under labor laws in FMCG?

Which action should you take?

Choose only one option

By ignoring overtime tracking and relying on employees to manage their own hours

By allowing employees to work extra hours without proper documentation or compensation

By paying employees based on hourly rates without considering overtime rules

By ensuring overtime is voluntary, paid at the correct rate, and that employees are not exceeding legal limits

Question 5: What is the primary goal when handling grievances related to work conditions in FMCG?

Which action should you take?

Choose only one option

To avoid escalating the grievance and leave it unresolved.

To identify the root causes, address the concerns promptly, and implement corrective measures to prevent future issues.

To avoid taking action if the issue is minor in nature.

To minimize the grievance process to reduce workload.

Question 6: How can the Employee Relations Manager align internal communications with corporate values and culture?

Which action should you take?

Choose only one option

Team-based goals and clear communication plans

Internal reports and quarterly surveys

Regular updates with leadership interviews

Employee forums and anonymous email systems