Preview Questions Barista | Role Specific Skill

Question 1: What is the key factor in creating a successful rosetta pattern in latte art?

Which action should you take?

Choose only one option

The pour angle is irrelevant as long as the milk is frothy

A fast pour with thin milk will create the most defined rosetta pattern

The pour angle, milk texture, and speed of pouring are critical for defining the leaves

The design depends solely on the espresso quality, not the milk texture

Question 2: How does the roast level of coffee beans affect the flavor profile of espresso?

Which action should you take?

Choose only one option

Dark roasts create a stronger, bolder flavor with less acidity, while light roasts have more bright, acidic notes

Light roasts result in more bitterness and a heavier body than dark roasts

Dark roasts create a smoother, milder flavor with less body

Roasting level has no effect on flavor, as it depends solely on grind size and extraction time

Question 3: How do you ensure that the coffee shop atmosphere remains positive and welcoming throughout a busy shift?

Which action should you take?

Choose only one option

Rush through tasks to get everything done quickly

Maintain a friendly attitude, engage with customers, and stay organized

Keep quiet and concentrate on the tasks at hand

Focus only on drink preparation and avoid interacting with customers

Question 4: How do you manage a situation where a customer is unhappy with the appearance of their drink, even if it meets all specifications?

Which action should you take?

Choose only one option

Offer to remake the drink with a different presentation if possible

Ignore the complaint as it doesn't affect taste

Tell them it's their personal preference and move on

Apologize but explain that the drink is correct as ordered

Question 5: How do you ensure smooth payment processing when handling multiple tender types (e.g., cash, credit, and loyalty points)?

Which action should you take?

Choose only one option

By focusing on one payment type and ignoring others

By ensuring the correct tender type is selected in the POS system for each transaction, verifying amount due

By accepting the first payment method offered and manually adjusting the balance

By processing payments without verifying the amount due

Question 6: How do you create a swirl pattern in a latte with perfect consistency?

Which action should you take?

Choose only one option

By swirling the cup after the pour is complete

By starting the pour slowly and increasing the speed as you reach the center of the cup, controlling the flow and rotation

By using only foam without any milk for the swirl

By pouring rapidly from the top to create a fast swirl