Preview Questions Administrative Assistant | Role Specific Skill

Question 1: When managing the accommodation for speakers at a university event, what is the most critical detail to track?

Which action should you take?

Choose only one option

The availability of event transportation for speakers

The level of luxury of the accommodations

The proximity of hotels to the venue

The number of speaker's dietary preferences

Question 2: How do you ensure that academic staff members have enough preparation time between meetings, events, and teaching obligations?

Which action should you take?

Choose only one option

By focusing solely on event start times and ignoring staff preparation needs

By strategically scheduling buffer times between meetings and events, considering the staff's workload and teaching schedule

By scheduling meetings without considering preparation time or breaks

By filling up schedules with back-to-back commitments without adjustment

Question 3: How would you manage the logistics for a university open house with 20+ departments involved?

Which action should you take?

Choose only one option

Let each department handle their own logistics without any coordination

Assign tasks randomly to department representatives

Organize the event without a schedule, assuming everyone will know what to do

Create a detailed schedule, delegate responsibilities to each department, and coordinate communication between all parties

Question 4: How should an Administrative Assistant handle conflicting messages received from two department heads?

Which action should you take?

Choose only one option

Ignore the conflict

Follow the last instruction received

Seek clarification from both heads

Address the conflict directly with both

Question 5: Which strategy helps improve active listening during meetings with faculty members?

Which action should you take?

Choose only one option

Maintain eye contact and paraphrase points

Focus on formulating a response

Interrupt for clarifications

Avoid taking notes

Question 6: What is the best method to ensure that your communication is received and understood in an academic setting?

Which action should you take?

Choose only one option

By using only written communication and not engaging in discussions

By using clear, concise language, and confirming understanding through follow-up communication

By assuming everyone understands without confirmation

By sending long, formal communications without follow-up